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Frequently Asked Questions

Receiver Quick Start Guide

The ALERT FM receiver is an advanced Emergency Warning Receiver. The information is transmitted over the ALERT FM radio network in areas with good coverage

The ALERT FM receiver is equipped with a graphical display showing receiver status and time. It will switch to the emergency information automatically when there are alerts or other information services.

Download the Receiver Quick Start Guide

Wall Unit User Guide

The ALERT FM Wall Unit is an advanced Emergency Warning Receiver.

The information is transmitted over the ALERT FM radio network in areas with good coverage.

The ALERT FM Wall Unit is equipped with a graphical display. It will switch to the emergency information automatically when there are alerts or other information services.

Download the Wall Unity User Guide

What’s Required for Compliance?

  • Updated EAS device capable of receiving and rebroadcasting messages in CAP 1.2 format.
  • EAS unit must be capable of receiving CAP 1.2 messages from the internet or satellite.

How Do I Send a CAP Message?

You must be authorized to originate a CAP message (state or local emergency official). We recommend the use of GSSNet AlertStudio.

What is ALERT FM?

ALERT FM is a system that broadcasts public safety messages over the commercial FM Radio broadcast system using Radio Data System (RDS). Customers with ALERT FM receivers can receive geographically targeted, text-like messages alerting them to threats to safety in their area. Messages are sent by alert authorities through the Federal Emergency Management Agency’s (FEMA’s) Integrated Public Alert and Warning System (IPAWS), ShakeAlert and other local/state authorized alert originators. All messages are validated before sending them to satellite connected FM radio transmitters for distribution to customers. IPAWS is used for all hazards including terrorist threats, severe weather, tsunamis, flash floods, AMBER alerts, and now, earthquakes.

How Does ALERT FM Deliver Alerts So Fast?

The simple answer is redundancy and satellite delivery direct to individual FM transmitters in the United States. Every message is delivered via satellite directly to the affected FM radio station’s transmitter, and the message is immediately communicated to the public. Because of the numerous FM radio signals a consumer can receive, there is a high level of redundancy.

This method does not depend on Internet or cellular networks for message delivery. Instead, it is based on satellite-delivered messaging. As a result, the system avoids the inherent issues associated with those technologies when high activity causes network congestion and delay.

The RDS direct notification and distribution method delivers the emergency warning to the recipient in less than five seconds from the moment the alert is issued. In addition, this system has also been designed to allow the automatic activation of other warning devices. This critical step removes human delays or human errors in the delivery process.

Who Sends the Alerts and How Secure Is the System?

The same secure protocols that are being utilized for the present-day Emergency Alert System have already been adapted for use by the Alert FM RDS delivery method. Those protocols place the control of the alerting technology in the hands of local, state and national officials for notifications regarding disasters or emergencies.

As a result, the RDS delivery method can be activated for events ranging from a missing child on the local level to a national emergency from the Oval Office. Regardless of the origination, each message is still delivered within 5 seconds via a redundant system to affected citizens.

How will Consumers Receive Emergency Messages?

At present, consumers and employers receive these alerts via portable and fixed position receivers and through emergency notifications generated by participating broadcast station’s Radio Data System (RDS) delivery system.

As the system is deployed nationally, consumers will be able to access this emergency alert information through their home radios, telephones, automobiles, handheld devices or any other devices equipped with RDS receiving capability.

At present, consumers and employers receive these alerts via portable and fixed position receivers and through emergency notifications generated by participating broadcast station’s RDS delivery system. As the system is deployed nationally, consumers will be able to access this emergency alert information through their home radios, telephones, automobiles, handheld devices or any other devices equipped with RDS receiving capability.

What does ALERT FM alert look and sound like?

All ALERT FM alerts, regardless of type, behave the same. The device makes a distinctive notification sound and the message pops up in a text window on the screen. ALERT FM supports English and Spanish language messages. Users may opt-out of receiving ALERT FM messages by disabling the receiver by unplugging or removing AA battery.

Currently all powered by ShakeAlert ALERT FM alerts adhere to a 90+-character limit… If you were to receive an alert for an actual earthquake this is what you would receive:

Earthquake Detected! Drop, Cover, Hold On. Protect Yourself. -USGS ShakeAlert
Terremoto detectado! Agachese, cubrase, sujetese. Protejase. -USGS ShakeAlert

Occasionally, there will be the need to perform a test of ShakeAlert powered ALERT FM.

emergency-alerts

This is what a test message looks like:

TEST of the Earthquake Alert System. No action needed.
TEST -USGS ShakeAlert

PRUEBA del sistema de alerta de terremotos. No se requiere accion.
PRUEBA -USGS ShakeAlert

How Is ALERT FM Different from App Alerts?

Smartphone Apps receive notifications using push-notification technology. This method has a large capacity but becomes less efficient as the number of recipients grows. Sending a burst of push-notifications to a large number of users may flood the cell data system causing messages to be delayed or lost. ALERT FM is a different technology called cell broadcast that was designed by cellular companies for mass notification. It is optimized to send a single message to many people as quickly as possible without overwhelming the bandwidth of the cellular system.

shake-alert-drop-cover-hold-on

How Is ALERT FM Different from Text Messages?

A variety of technologies are used to send and receive text messages. These methods deliver messages to individuals and are inefficient for delivering a single message to many people. ALERT FM is a different technology called cell broadcast that was designed by cellular companies for mass notification. It is optimized to send a single message to many people as quickly as possible without overwhelming the bandwidth of the cellular system.

shake-alert-drop-cover-hold-on

Do I Need a Separate System for Each Station at My Location?

  • No, GSSNet will supply a data feed for all stations in one location for the same low price.
  • The Sage Digital ENDEC is also capable of feeding messages to multiple stations at the same location.
  • A relay panel may be required to add additional stations to the Sage ENDEC.

What’s the Cost of a Complete GSSNet/Sage System for My Station?

The total equipment cost is $3,650, lease terms are available to purchase this equipment on low monthly payments.

Ongoing fee is $40 per month for the data feed covering CAP 1.2 and NOAA messages.

How Reliable is Radio Data System (RDS)?

Radio Data System (RDS) technology is extremely stable, dependable and proven. This solution utilizes the RDS technology that has been deployed and proven in the broadcast community for over two decades. In fact, this alert technology is now deployed and providing emergency information to residents in portions of 17 states.

Every FM radio station in America has the capacity to utilize this technology and transmit these alerts. As a result, there is an obvious and valuable duplication of signals available to every resident.

The stability of this proven technology and the duplication of signals transmitting these emergency alerts will provide unmatched reliability in times of emergencies and disasters.

What Is RDS and How Does ALERT FM Use It?

Radio Data System (RDS) is a technology familiar to almost every U.S. citizen since it is the technology commonly utilized to provide the name of the radio station, name of the song playing and artist performing to the consumer’s dashboard in their automobile. It can easily be adapted to provide emergency notifications with minimal modifications.

How Can We Prevent Wireline Vulnerabilities?

Global Security Systems has developed a cost-effective, CAP (Common Alert Protocol) compliant EAS (Emergency Alert System) implementation plan for your State or locale to meet new FCC rules and regulations. We are presenting the Digital ENDEC, GSS satellite delivery network and CAP origination tools as a complete end to end CAP origination, transport, and broadcast dissemination system. The products are designed and built for continuous broadcast operations using dedicated hardware and battle-tested software to reduce maintenance and downtime. These products can also be used with additional systems, such as IPAWS OPEN, to provide for additional redundancy, wider dissemination, and more assured delivery.

Global Security Systems has deployed a nationwide satellite delivery system to distribute CAP- based emergency audio and text alerts to radio broadcast stations and emergency management operation centers. Currently, GSSNet delivers CAP based information to over 850 AM, FM and TV stations with the ability to originate and uplink CAP messages. GSS has participated in the development of standards for the radio industry for over 15 years.

GSS has been shipping satellite-based, CAP-ready units since 2008, with several locations already using CAP to originate EAS messages. Sage has participated in the development of the IPAWS profile and the CAP/EAS Implementation guide, and are active in several EAS and CAP committees.

GSS, a provider of Satellite delivered CAP alerts, provides both an Internet and a one-way Satellite based end to end CAP system. GSS provides the technical and practical experience to help you deploy a state of the art, expandable, CAP delivery system for audio and text to meet the FCC rules and regulations.

The GSS strategy is to provide quality hardware, top notch support, design assistance, custom software when necessary, to users who need to take alerts the last mile from the source or transport systems into the broadcast sector.

 

cap-broadcast-architecture

How Can GSS Help My Station or State Stay Compliant?

  • GSS offers the Digital ENDEC, the best EAS device and the best price.
  • GSSNet is a 1-meter satellite dish installed at your station to receive CAP 1.2 formatted messages + NOAA weather warnings for your area.
  • GSS offers a turnkey, one stop shop to get your station ready. At a very affordable cost.

Does RDS Emergency Alerting Require New Spectrum?

Radio Data System (RDS) technology will not require any additional spectrum or bandwidth than what is already allocated to every broadcast facility in America. In an era where there is an increasing demand for precious spectrum resources, this system enables a more efficient and higher use of already allocated bandwidth.

Will RDS require a massive infrastructure build?

The Radio Data System (RDS) emergency notification system is deployed via the footprint of America’s already existing radio broadcasters. This is the most significant benefit of this proposed system, that is, the utilization of an already built and established national delivery platform.

Building a national footprint covering virtually every resident of the United States is cost prohibitive. Thousands of towers, transmission lines, antennas, transmitters, receivers and repeaters would cost a staggering amount estimated at over half a trillion dollars.

How does RDS technology solve the current system deficiencies?

The Radio Data System (RDS) emergency alert technology modernizes a severely outdated method and virtually removes the opportunity for human error once the alert is activated. Whether it is an earthquake, a terrorist attack or a tornado, immediate notification is vital. The RDS technology is superior in its reliability and speed.

In emergencies, seconds matter. An emergency alert, delivered reliably and immediately, can save lives if the information is received rapidly enough for those affected to be able to take action.

How can RDS deliver the messages so quickly?

The simple answer is redundancy and satellite delivery direct to individual FM transmitters in the United States. Every message is delivered via satellite directly to the affected FM radio station’s transmitter, and the message is immediately communicated to the public. Because of the numerous FM radio signals a consumer can receive, there is a high level of redundancy.

This method does not depend on Internet or cellular networks for message delivery. Instead, it is based on satellite-delivered messaging. As a result, the system avoids the inherent issues associated with those technologies when high activity causes network congestion and delay.

The RDS direct notification and distribution method delivers the emergency warning to the recipient in less than five seconds from the moment the alert is issued. In addition, this system has also been designed to allow the automatic activation of other warning devices. This critical step removes human delays or human errors in the delivery process.

Technical Partner Criteria

  • Technical partners should meet the following criteria:

    • Alerts and actions must be fast enough to be effective. Delays of more than 5 seconds will significantly reduce the value of the alerts.

  • All technical partners must adhere to USGS mandated alerting thresholds.

  • Automated actions

    • must be tolerant of system errors including false, missed, or late alerts and incorrect intensity estimates.

  • Human alerting

    • general public notification via Apps to Wireless Devices is only authorized when the magnitude is 4.5 and larger and to areas expected to experience shaking of MMI 3 (weak shaking) or greater.

    • people receiving alerts should be trained in how to respond to alerts and understand the limitations of the ShakeAlert system.

    • all messaging, education, and training for prompting people to take a protective action must align with ShakeAlert guidelines.